EP054: Bringing care policies to life with Hallmark Care Homes
Download MP3This week, Justine Abson, Senior Marketing Manager, is speaking to Julie Rayner, Care, Quality, Governance, and Compliance Director at Hallmark Care Homes about the importance of policies, how they can improve care quality and support workers, best practices, and how Hallmark Care Homes bring their policies to life. This insightful episode covers everything from their partnership with Marie Curie and their dog owner policy to their residents living with diabetes guidelines and all the other incredible work that Hallmark Care Homes are doing to improve their residents' quality of life.